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Endpoint Engineer
Job Description
Advantage Tech is searching for a consultant to assist their client in Topeka, KS.
Purpose
Bring focused, independent analysis to persistent MS Teams issues by validating root causes, accelerating stabilization, and preventing repeat incidents—without duplicating ongoing internal efforts.
Background & Context
The organization is experiencing recurring MS Teams issues tied to:
- New workstation deployments and refreshes
- Windows 11 upgrades
- Endpoint configuration drift (DNA settings, printers, peripherals)
- Driver, firmware, and policy interactions
- MECM platform upgrades and tooling changes
Significant investigation and remediation work is already underway, including documented tracking of known issues, active testing, and recurring leadership review meetings. The contractor is expected to build on this foundation—not restart it.
What we need:
Evaluate the Endpoint Lifecycle End-to-End
- Imaging / provisioning approach
- Driver & firmware handling
- MECM client health and timing
- Policy and security baseline application
- Application readiness (DNA and core line of business apps)
- Peripheral readiness (printers, scanners, cash devices)
In Scope
- Root cause validation of recurring workstation issues
- Build consistency and post-deployment stability
- Tooling interactions (MECM, agents, policies, drivers)
- Opportunities to reduce manual remediation
- Recommendations that improve reliability and predictability
Expected Deliverables
The engagement should conclude with:
- Top Root Causes – Clear, evidence-based findings (not hypotheses)
- Immediate Stabilizers – Actions that reduce incidents
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Ready for your next career move in Topeka, Kansas? Discover exciting job opportunities in this vibrant city that blends small-town charm with big-city amenities. Known for its rich history, Topeka offers a thriving job market, affordable living costs, and a welcoming community. Dive into the world-renowned Topeka Performing Arts Center, explore the stunning artworks at the Mulvane Art Museum, or catch a show at the Topeka Civic Theatre. Indulge in local favorites like Kansas City-style barbecue or unwind in the beauty of Lake Shawnee Park. Join us in Topeka and unlock a world of career possibilities and unforgettable experiences!
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